Q: How will the driver locate me at the airport?
A: The assigned driver will be waiting in arrivals hall with a board displaying
your name. If you cannot find him/her please contact the office.
Q: Do you accept credit cards?
A: We accept all major credit cards except diners. Alternatively payment can
be made by cash (UK sterling).
Q: What happens if my flight is delayed?
A: We monitor your flight and despatch the driver accordingly. Average time
from landing into arrivals hall is 30-45 minutes. After this point the driver will
give you call to confirm he/she is there. If you are delayed due to immigration
or baggage problems please inform our office.
Q: How long will the driver wait for us and is there an extra charge?
A: A one hour waiting time is free of charge for collections from airports and will
be calculated from the time the flight landed. After which any waiting time and any additional parking charges in excess of the set amount for the airport will apply.
Feedback:
Your suggestions and comments are highly important to us. We at Bespoke corporate travel strive to improve and perfect our standard of service to you. We are actively monitoring our service and will be grateful for any feedback on provided.
